Frequently Asked Question

We work with trusted shipping partners to ensure your order arrives safely and on time. Available couriers may vary based on your location and order type, and include both domestic and international options. You can select your preferred courier during checkout.

Yes, we provide both domestic and international shipping. Wherever you are, we’ll deliver to your location with reliable logistics partners. Shipping fees and delivery times may vary depending on your destination.

Once your order is shipped, you will receive a tracking number and link via email or in your account dashboard. Use this information to monitor the real-time status and delivery progress of your shipment.

To join as a B2B member, simply fill out the registration form on our website and submit the required information. Our team will review your application and notify you once your membership is approved.

Promo redemption is not available at the moment — but stay tuned! We’re preparing exciting offers for our members in the near future. Make sure you’re subscribed to our updates so you don’t miss out.

To become a B2B member, you’ll need to provide basic business details such as your company name, contact information, and a valid business registration (if applicable). Membership is intended for resellers, distributors, or businesses in the beauty and cosmetics industry.

We currently operate online only, but you’re welcome to schedule an appointment to visit one of our branch locations. Please contact us in advance to arrange a visit — we’d be happy to assist you.

If you’re interested in partnering with us, please contact our team directly. We’re always open to new collaborations that align with our vision and values.

Yes! If there's a specific brand you’d like to see on our platform, feel free to send us your request. We’re always exploring new additions and value feedback from our members.